The National Adult Protective Services Association (NAPSA) Monthly Scam Advice Forum

Elder Fraud is considered fraudulent activity targeting individuals aged 60 or older.  Elder financial abuse is a type of elder abuse in which there is a misappropriation of financial resources or abusive use of financial control, in the context of a relationship where there is an expectation of trust, that causes harm to an older person. Many cases of elderly financial abuse fall under categories like wire fraud, tax crimes, identity theft, money laundering, or cyber scams, and may not be specifically categorized as elder fraud.

IRS-CI Special Agents are the experts at following the money and analyzing that data. IRS Criminal Investigation is committed to raising awareness and holding accountable those who prey specifically on Seniors. Guest presenter Maya Holguin, Assistant Special Agent is the Assistant Special Agent in Charge of IRS criminal investigations in the Washington, DC. Field Office, where she oversees groups of special agents investigating financial investigations such as identity theft, money laundering, and complex white collar fraud.

Note: This session will be recorded and posted on the NAPSA website. Presentation slides will not be shared, but there will be handouts.

A National Adult Protective Services (NAPSA) Research to Practice (R2P) webinar

Racial disparities are well documented across many social service systems, but the evidence base specific to adult protective services (APS) remains thin. This session examines what is currently known about racial disparities in APS and presents findings from Minnesota's work with Evident Change to analyze how its Structured Decision Making® (SDM) intake and screening process functions across racial and ethnic groups. Presenters will walk through why Minnesota pursued this analysis, what the data revealed about consistency (or inconsistency) in screening decisions, and the questions that remain unanswered about how disparities emerge and how they affect frontline practice. The session closes with a practitioner panel reflecting on whether these patterns match what they see in their own jurisdictions and discussing concrete approaches to reducing inequity in screening.

Attendees will leave with a clearer understanding of how standardized decision-making tools can be used to surface disparities, and with practical starting points for examining equity in their own intake processes.

 Presenters & Panelists: Mary McGurran, LSW, Adult Protection Manager, Minnesota Department of Human Services; Angelo Flowers, MSW, LGSW, Adult Protection Supervisor, Minnesota Department of Human Services; Doug Smith, MSW, Senior Program Specialist, Evident Change; Dorian Long, LMSW, Director of Social Work Services, CT Department of Social Services; Kenny Steinman, Senior Research Scientist, The Ohio State University College of Education and Human Ecology

This Zoom workshop, presented by Lifespan of Greater Rochester, is geared towards professionals to raise awareness of ageism, understand its negative impacts, and explore effective strategies for creating more inclusive and age-friendly environments. *Social work CEUs available

Note: the workshop will be offered on 4 separate days, but attendees should just choose one.

A training hosted by the Weinberg Center for Elder Justice and the Westchester E-MDT.

This 90-minute training will feature Sujenie Badia-Espinal, LCSW, Director of Project ORE, a Manhattan-based organization that specializes in hoarding intervention. She will present a clinical overview of hoarding, including how to understand and effectively work with people who hoard. Weinberg Center Assistant Director and General Counsel Malya Levin will then discuss legal considerations related to hoarding, particularly in older adults.

Description: This webinar is designed for professionals who work with older adults experiencing compulsive hoarding. Participants will gain a foundational understanding of hoarding behaviors, including the psychological, social, and environmental factors that contribute to the disorder. The training will review updated diagnostic criteria, differential diagnosis, and risk factors specific to older adults, while offering practical strategies to help social service teams, caregivers, and administrators support individuals with hoarding disorder and promote safety.

A webinar training presented by the Office for the Prevention of Domestic Violence (OPDV)

Understanding Gender-Based Violence, including Domestic Violence and Sexual Violence, is essential for everyone, regardless of your profession or relationship status. This interactive training provides participants with foundational knowledge to recognize and respond to gender-based violence in a survivor-centered, trauma-informed, and culturally responsive manner. By attending, participants will gain practical skills to support survivors and connect them with resources. 

The New York State Office of Victim Services (OVS) is pleased to announce the 2026 OVS Seeking Solutions Summit, which will take place on Thursday, August 13, 2026 in New York City.

This year's theme: Expanding Access for Survivors, will bring OVS-funded advocates and allied professionals together to discuss the impact of the implementation of new legislations supporting increased access to services for victims and survivors of crime. 

Registration for the Summit will open at 9 a.m. on Thursday, June 25. Space is limited, and tickets will be sold on a first-come, first-served basis.

Prosecuting Elder Abuse: A 2026 Webinar Series for Prosecutors 
Presented by the National Clearinghouse on Abuse in Later Life (NCALL)in partnership with the National District Attorneys Association (NDAA)

Prosecutors handling elder abuse cases face unique challenges, from building relationships with older victims and navigating cognitive capacity questions to prosecuting complex financial exploitation and coordinating with law enforcement. Despite their critical role in holding offenders accountable and enhancing older adult safety, prosecutors too often lack the experience and support to approach these cases with confidence. This six-part webinar series provides the tools and strategies to change that. Each 90-minute webinar features subject matter experts from the field — including experienced prosecutors, investigators, clinicians, and financial crime specialists — offering practical guidance you can apply immediately to strengthen your cases and better support older victims. All webinars will be recorded and made available on demand following the live presentation, along with a companion quick-reference resource tool for prosecutors. You can choose to attend 1 or more of the webinars. This is webinar 5 in the series: Geriatricians, neuropsychologists, and forensic accountants can transform your case — if you know how to find, prepare, and utilize them. 

Presented with the National District Attorneys Association 

Please note this series is open to prosecutors only, unless otherwise indicated.

Presented by the New York State Caregiving and Respite Coalition (NYSCRC) this webinar session will provide an overview of the NY Connects No Wrong Door System – New York's Aging and Disability Resource Center. NY Connects is a trusted service that provides individuals in need of long-term services and supports (LTSS) with free, objective information and assistance to access resources and programs available in their community.

NY Connects serves individuals of all ages and populations – including caregivers and has specialists who can help caregivers explore options for services and supports such as respite, support groups, and other programs in their local community. It is a great starting point for caregivers to get linked to resources that may benefit them.

A webinar presented by National Adult Protective Services Association (NAPSA)
Adult Protective Services programs across the country are chronically underfunded and the consequences are real: delayed services, undertrained staff, high turnover, and vulnerable adults who go unserved. Medicaid Administrative Claiming (MAC) is one funding mechanism that could change that, yet many APS programs are either unaware of it or unsure how to begin. This webinar will provide APS program administrators, directors, fiscal staff, and State Medicaid program staff with a clear, practical introduction to Medicaid Administrative Claiming, what it is, what it requires, and how it works within an APS program context. Participants will hear directly from ADvancing States on the fundamentals of MAC, including requirements, key partners, and how to bring the right people to the table in your state. Most importantly, attendees will hear real examples from three APS programs currently utilizing MAC.

This free webinar presented by the National Center for Victims of Crime (NCVC) will discuss using “lookback windows” – a period during which otherwise barred legal action can be taken – to pursue sexual assault claims. This is an increasingly important topic as more jurisdictions enact these windows, which can create opportunities for survivors of decades-old abuse to seek justice through civil litigation. Joined by the Fierberg National Law Group, you can expect a detailed conversation about lookback windows, lessons learned from major cases, and strategic advocacy.

This training presented by the Office for the Prevention of Domestic Violence (OPDV) will help participants gain practical skills to support survivors and connect them with resources, ultimately contributing to the prevention and intervention efforts against domestic violence. At the end of this training participants will be able to:

• Identify different tactics of domestic violence.

• Effectively support survivors of domestic violence and assist them in accessing resources for safety and healing.

• Contribute to prevention and intervention efforts against domestic violence in their respective roles and communities.

This is a hearing of the U.S. Senate Special Committee on Aging.

Prosecuting Elder Abuse: A 2026 Webinar Series for Prosecutors 
Presented by the National Clearinghouse on Abuse in Later Life (NCALL)in partnership with the National District Attorneys Association (NDAA)

Prosecutors handling elder abuse cases face unique challenges, from building relationships with older victims and navigating cognitive capacity questions to prosecuting complex financial exploitation and coordinating with law enforcement. Despite their critical role in holding offenders accountable and enhancing older adult safety, prosecutors too often lack the experience and support to approach these cases with confidence. This six-part webinar series provides the tools and strategies to change that. Each 90-minute webinar features subject matter experts from the field — including experienced prosecutors, investigators, clinicians, and financial crime specialists — offering practical guidance you can apply immediately to strengthen your cases and better support older victims. All webinars will be recorded and made available on demand following the live presentation, along with a companion quick-reference resource tool for prosecutors. You can choose to attend 1 or more of the webinars. This is webinar 4 in the series: Cognitive impairment doesn't necessarily make a case more difficult. Learn how to distinguish competency from capacity, build evidence-based cases, and counter defense strategies. 

Presenters: Candace Heisler J.D., Heisler and Associates and David Franklin, Psy.D., MHA, UC Riverside School of Medicine 

Please note this series is open to prosecutors only, unless otherwise indicated.

Join Lifespan and partners for an in-person day of educational sessions, engaging conversations, and practical strategies focused on inclusive care for LGBTQ+ older adults and caregivers. Learn how language, cultural humility, and affirming practices can strengthen support for LGBTQ+ individuals across care settings and in our community. Lunch provided.

This year will feature: Scott Fearing, LGBTQ+ Safe Space Program Coordinator, University of Rochester; Rev. Susan M. Frawley, Project Manager, Elder Abuse Summit Implementation, Lifespan of Greater Rochester; Chanel Lopez, Deputy Director of LGBTQ+ Affairs, New York State Executive Chamber; Javannah Davis, President/Founder, WAVE Women Inc.; Stanley Byrd, Ed. D. 

Where: Thomas Flynn Campus Center - Monroe Community College,1000 East Henrietta Road,Rochester, NY, 14623

Welcome: 9:30am | Arrival & Networking: 8:45am

Professionals: $24 | Family & Friend Caregivers: Free | Students: Free

The National Adult Protective Services Association (NAPSA) Monthly Scam Advice Forum

Join for a vital session with the Cyber Civil Rights Initiative (CCRI), a survivor-founded nonprofit and the leading national voice combating image-based sexual abuse (IBSA). CCRI has served over 40,000 callers through its Image Abuse Helpline, advised tech companies on policies and products, and published rigorous, peer-reviewed research on IBSA. This session will cover the most common forms of IBSA, how perpetrators operate, and the individual and societal harms of IBSA. Presenters will share practical guidance on digital safety planning, documentation, and takedown strategies, as well as key resources for survivors and community stakeholders. 

This forum will not be recorded, and slides will not be shared so be sure to join live.

The NYS Office for the Prevention of Domestic Violence (OPDV) is hosting a three-part webinar series on the intersections of gender-based violence and developmental disabilities using the Recognize, Respond, Refer model to equip developmental disability service providers and gender-based violence service providers with the knowledge and skills to provide survivor-centered, trauma-informed, and culturally responsive support to survivors with developmental disabilities.

This webinar is the third (and final) in the series: The Intersection of Gender-Based Violence and Developmental Disabilities: Refer. It will explore available resources and referral pathways for victims and survivors of gender-based violence with developmental disabilities. Participants will learn how to connect survivors to services and supports and foster collaboration between developmental disability providers and the gender-based violence response system.

Presented by the Upstate Elder Abuse Center (UpEAC) at Lifespan this training (via Zoom) will explore the different types of abuse affecting older adults, including physical, emotional, financial, sexual, and neglect. Participants will learn to recognize the red flags associated with each type and review practical interventions to support and protect vulnerable individuals. We will also discuss appropriate resources and contacts for reporting concerns and seeking additional help—open to anyone working with older adults. CEU’s available for LMSWs and LCSWs.

Helping older adults stay safe from elder abuse is on all of us.

The Consumer Financial Protection Bureau (CFPB) joins other government agencies to offer a webinar focused on preventing financial harm from government imposter scams. Scammers pretend to be someone they’re not — including government agencies — to steal your money, gain access to your financial accounts, or take your personal information. This Elder Fraud Prevention and Response Network (EFPRN) webinar will look at how to help older adults spot, avoid, and report these scams. Speakers include:

• Kira Krown, Consumer Education Specialist, Bureau of Consumer Protection, Federal Trade Commission (FTC)

• Rebecca Rose, Press Officer for the Office of Inspector General, Social Security Administration (SSA)

• Erin Scheithe, Investor Communications Specialist, U.S. Securities and Exchange Commission (SEC)

• Donna Harris and Terri Tolliver, Public Information Representatives, U.S. Postal Inspection Service (USPIS)

• Lisa Schifferle, Senior Policy Analyst, Office for Older Americans, Consumer Financial Protection Bureau (CFPB)

The NYS Office for the Prevention of Domestic Violence (OPDV) is hosting a three-part webinar series on the intersections of gender-based violence and developmental disabilities using the Recognize, Respond, Refer model to equip developmental disability service providers and gender-based violence service providers with the knowledge and skills to provide survivor-centered, trauma-informed, and culturally responsive support to survivors with developmental disabilities.

This webinar is the second in the series: The Intersection of Gender-Based Violence and Developmental Disabilities: Respond. It will explore how to respond to both direct and indirect disclosures of gender-based violence in a survivor-centered, trauma-informed and culturally responsive way.

Presented by Justice in Aging (JIA)

In this webinar, presenters will introduce important concepts for retirement, spousal, and survivor benefits and will provide advocates with the ins and outs of the rules covering these benefits. The information in this webinar will cover the basics of Social Security benefits and will be most useful for those who are new to these benefits, or those who would like a refresher on these concepts.

The webinar will cover: Calculations for Social Security retirement benefits; Eligibility for spousal and widow/widower benefits, including for divorced spouses; Earnings test for those who continue to work after claiming retirement or dependent benefits early; Interactions between early retirement and Social Security disability benefits; Interactions with Medicare benefits

The STAR Framework, developed by the National Center for State and Tribal Elder Justice Coalitions and the Ohio Coalition for Adult Protective Services, outlines strategies for building Strategic Resilience, Trust, Adaptability, and Responsiveness, all of which work together to strengthen the meaningful collaborations we need to do this work well and for the long haul.

This session will provide an overview of elder justice coalitions, what it means to do cross-systems collaborative work, particularly for Adult Protective Services, and practical strategies for building strategic resilience, trust, adaptability, and responsiveness that support collaborative elder justice work broadly.

 Panelists: Katie Block, Associate Director, National Center for State and Tribal Elder Justice Coalitions; Sylvia Pla-Raith, Deputy Director, Community Programs, Cuyahoga County Health Human Services Division of Senior and Adult Services; Anna Thomas, Executive Director, National Center for State and Tribal Elder Justice Coalitions.

The NYS Office for the Prevention of Domestic Violence (OPDV) is hosting a three-part webinar series on the intersections of gender-based violence and developmental disabilities using the Recognize, Respond, Refer model to equip developmental disability service providers and gender-based violence service providers with the knowledge and skills to provide survivor-centered, trauma-informed, and culturally responsive support to survivors with developmental disabilities.

This webinar is the first in the series: The Intersection of Gender-Based Violence and Developmental Disabilities: Recognize. It will focus on the unique impact of gender-based violence on people with developmental disabilities. Participants will learn about the rates of victimization, how to recognize the potential signs of gender-based violence and common tactics perpetrators may use to maintain power and control.

The Office for the Prevention of Domestic Violence (OPDV) is offering this as one of a number of virtual trainings during the month of June. All are live and will not be recorded.

The National Adult Protective Services Association’s (NAPSA’s) monthly Scam Advice Forum

Lawyers from the Scam Justice Legal Clinic, a first-of-its-kind pro bono legal services clinic for victims of online scams, will discuss the origins of the clinic as a collaboration between Amazon, Davis Wright Tremaine LLP, the Better Business Bureau Institute for Marketplace Trust, and the Pro Bono Institute to address an unmet need for trauma-informed, individualized legal advice for scam victims. Our presenters will discuss the clinic’s structure and walk through a sample client consultation session; and explore challenges and opportunities for growth that they have observed over the clinic’s first year of meeting with clients.

Alyssa Saunders is Director, Corporate Pro Bono at the nonprofit Pro Bono Institute (PBI). Alyssa works with legal departments to help them build, launch, and grow pro bono programs. She also runs pro bono clinics and develops resources, programs, and initiatives to further pro bono and access to justice. Prior to joining PBI, she was a litigator at several law firms and a federal judicial law clerk. Beersheba Philippe is a Senior Program Manager at Amazon, where she supports the Customer Protection and Enforcement team in taking action against scams and fraud. She is a licensed attorney and PMP with a career spanning commercial negotiations, M&A advisory, and transformative government initiatives. Grant Damon-Feng is partner at Davis Wright Tremaine and a member of the firm’s cybercrime enforcement practice. Grant helps clients develop and implement enforcement strategies to combat a wide variety of cybercrime and other digital threats to clients and their customers, including customer service and tech support fraud, brand impersonation, employee corruption, systems manipulation, organized retail crime, and intellectual property theft.

Please note that this month's forum will not be recorded

The Office for the Prevention of Domestic Violence (OPDV) is offering this as one of a number of virtual trainings during the month of June. All are live and will not be recorded.

Older LGBTQ+ survivors sit at an intersection of identities often left out of conversations around domestic violence and intimate partner violence. As service providers and organizations, it is our responsibility to meet survivors where they are, provide culturally relevant information and help navigate the barriers to care that older LGBTQ+ survivors face. Join the National LGBTQ+ Institute on IPV, National Clearinghouse on Abuse in Later Life (NCALL), and the Senior Services department of the Los Angeles LGBT Center for a two-part workshop on best practices for supporting older LGBTQ+ survivors of intimate partner violence. This workshop is Part 2.

After this workshop series, participants will be able to: Describe how LGBTQ+ identity impacts older adult experiences of abuse and their help-seeking behaviors; Identify barriers to care for older LGBTQ+ survivors and unique risk factors they may experience; Discuss best practices for effectively reaching and serving older adults who experience abuse; Apply LGBTQ+ affirming and age-appropriate safety planning strategies, including harm reduction, pod-mapping, and creative problem solving to support older survivors who may be unable to leave an abusive relationship; Implement organizational and community-based practices that expand safety networks for older LGBTQ+ adults. Participants will be able to identify at least three potential partnerships for their agency/organization to tap for increasing access to care and support for older LGBTQ+ survivors.

Prosecuting Elder Abuse: A 2026 Webinar Series for Prosecutors 
Presented by the National Clearinghouse on Abuse in Later Life (NCALL)in partnership with the National District Attorneys Association (NDAA)

Prosecutors handling elder abuse cases face unique challenges, from building relationships with older victims and navigating cognitive capacity questions to prosecuting complex financial exploitation and coordinating with law enforcement. Despite their critical role in holding offenders accountable and enhancing older adult safety, prosecutors too often lack the experience and support to approach these cases with confidence. This six-part webinar series provides the tools and strategies to change that. Each 90-minute webinar features subject matter experts from the field — including experienced prosecutors, investigators, clinicians, and financial crime specialists — offering practical guidance you can apply immediately to strengthen your cases and better support older victims. All webinars will be recorded and made available on demand following the live presentation, along with a companion quick-reference resource tool for prosecutors. You can choose to attend 1 or more of the webinars. This is webinar 3 in the series: Financial exploitation is the most common form of elder abuse — and the hardest to unravel. Learn how to work with banks, tell the financial story, and use free investigation tools. 

Presented with the National District Attorneys Association 

Please note this series is open to prosecutors only, unless otherwise indicated.

The Office for the Prevention of Domestic Violence (OPDV) is offering this as one of a number of virtual trainings during the month of June. All are live and will not be recorded.

Creating an inclusive and sustainable workplace for LGBTQI+ employees, enhances workplace creativity, retention, job satisfaction and strengthens working relationships. This training aims to provide hands-on tools & promising practices aligned with the LGBTQI+ Endorsement Program Standards developed by an inter-disciplinary working group of experts convened by the New York City Anti-Violence Project and NYS Office
for the Prevention of Domestic Violence.

Service Program for Older People (SPOP) is offering a series of free interactive training webinars for those who work with older adults. 

This training explores how trauma-informed care can be used to support older adults living with mental health and substance use disorders. Participants will learn how trauma shapes the aging experience and influences behavioral health needs. The session will provide practical strategies for recognizing signs of trauma, reducing re-traumatization, and fostering resilience in older populations.
Participants will learn how to: analyze how trauma presents in older adults and evaluate its impact on behavior; differentiate and assess core principles of trauma-informed care; and integrate person-centered, trauma-informed strategies in their work.

This program is for anyone who works with an older population. CE credit is available for licensed social workers. 

Presented by the Elder Justice Coordinating Council (EJCC), In recognition of World Elder Justice Awareness Month, this webinar highlights interdisciplinary approaches to preventing elder mistreatment through education, training, and legal collaboration. Dr. Valerie Bearden (University of Arkansas GWEP) will present a comprehensive training model that equips frontline professionals, caregivers, and community partners to identify and respond to elder abuse. Dr. Aida Wen (University of Hawaii GWEP) will share an innovative partnership integrating geriatrics and legal education to promote dementia capability among legal and business professionals. Together, these efforts demonstrate how cross-sector collaboration can strengthen prevention and better protect older adults. 

Link to Join Meeting ID: 249 163 381 439 489, Passcode: NY6SR9BP