As a follow-up to the presentation and subsequent discussions at the National Adult Protective Services Association (NAPSA) Financial Exploitation Summit in Bellevue WA on 9/11/25, NAPSA wishes to support you in navigating the Bank of America portal when working exploitation cases. NAPSA will be hosting a webinar to introduce this process. Please keep in mind that this collaboration presents an opportunity for Bank of America to streamline and improve processes. NAPSA encourages you to take part in these conversations and share your experiences.

Speaker info: Lisa Chelotti – Assistant Vice President, Litigation Operations Support Analyst.

This call will not be recorded.