Join this National Adult Protective Services Association (NAPSA) CAFE for WEADD.

International scams continue to evolve, targeting older and vulnerable adults through sophisticated tactics that compromise accounts, create false relationships, and exploit trust. This session will provide practical, step‑by‑step guidance for supporting clients who have been impacted by international scammers, including: How to stabilize the situation once a scam is suspected; Immediate steps to safeguard accounts and personal information; Approaches to documenting the scam and coordinating with banking and law enforcement partners; Techniques to support clients who have formed emotional or financial attachment to the scammer; Strategies for preventing repeat victimization and rebuilding financial security.

Moderator: Lisa Bleier, Head of Wealth Management Retirement and State Government Affairs, SIFM

Panelists: Laurel Sykes, Executive Vice President and Chief Risk Officer, American Riveria Bank; Ally Armeson, Executive Director, FightCyberCrime; Jane Lee, Senior Attorney Advisor, Department of Justice, Criminal Division