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Keep it Real: Illinois Department on Aging's Simulation Training Program (NAPSA)

The National Adult Protective Services (NAPSA) R2P August Webinar

In 2021, IDOA added a two-day simulation training to the Adult Protection Services (APS) Certification training. Trainees engage in simulations of typical APS caseworker encounters with clients. Simulation training is thought to help adult protection caseworkers transfer the learning from the classroom to practice and increase caseworkers’ competence and confidence in their work. A two-year program evaluation was conducted between 2022 and 2003 to collect trainees’ experience through an online survey. Both quantitative and qualitative data sources indicated the positive impact of the simulation training on trainees’ confidence during the training and after the training. The program evaluation suggests that the simulation training makes a valued and effective contribution to IDoA’s Certification training of APS caseworkers.

PRESENTERS INCLUDE: Yu-Ling Chiu is a Senior Research Specialist and Research Assistant Professor at the Children and Family Research Center in the School of Social Work at the University of Illinois at Urbana– Champaign. Claudia Kemple is a Training Specialist in the Office of Adult Protective Services at the Illinois Department on Aging.


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The Power of Connection: Strengthening Service, Supporting Survivors- 2025 Conference (OVS)

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September 8

36th Annual NAPSA Conference: Building Partnerships, Inspiring Innovation