The National Adult Protective Services (NAPSA) Monthly Scam Advice Forum

This month, we’re joined by Dr. Marti DeLiema, gerontologist and associate professor in the School of Social Work at the University of Minnesota. She’ll share findings from her research with the Minnesota Department of Commerce and Adult Protective Services on temporary account holds, including their benefits, limitations, and current issues. She’ll also offer solutions to make holds a more effective intervention for scams. The session will end with a group discussion about balancing safety and financial autonomy. Marti DeLiema, PhD, is a gerontologist and associate professor in the School of Social Work at the University of Minnesota. She is the Associate Director of Education for the Center for Healthy Aging and Innovation (CHAI) at the University of Minnesota. She studies financial victimization using focus groups, in-depth interviews, surveys, and panel data. She also collaborates with financial institutions, AARP, the FINRA Foundation, and federal protection agencies to analyze victimization risk factors and to test efforts to inoculate consumers from fraud and abuse through enhanced consumer education and advance care planning interventions. Her research has been funded by the National Institute of Justice, the National Institute on Aging, the Social Security Administration, the Administration for Community Living, AARP, and the FINRA Investor Education Foundation.