This is the first webinar hosted by the National Adult Protective Services Association’s (NAPSA’s) CAFE, formerly known as FEAB.

Protecting vulnerable and older adults is central to the mission of Adult Protective Services. Addressing financial exploitation often relies on strong partnerships with financial institutions, yet these relationships can be complex to navigate, particularly when working within large banking systems. Join NAPSA, Bank of America, JPMorgan Chase, and Wells Fargo for a discussion focused on strengthening these critical relationships. Representatives from each institution will discuss their approaches, share practical guidance, answer questions, and identify opportunities to build more effective partnerships on cases involving elder financial exploitation. The conversation will highlight strategies to improve coordination, enhance case outcomes, and strengthen shared efforts to protect vulnerable clients.

This discussion is open to NAPSA members only.